Privacy policy

This Privacy Policy explains how No1 Recovery collects, uses, and protects personal data when you use our website https://no1recovery.ie.

Who We Are
No1 Recovery is a vehicle recovery service provider based in Ireland, offering services to assist individuals and businesses with vehicle recovery and related needs.

What Data Do We Collect?
We collect personal information to facilitate services, including:
• Contact Information: Name, phone number, email address, and home address
• Service Information: Vehicle make, model, location, and details necessary for recovery requests
• Communication Records: Emails, phone calls, and any messages to provide support
• Website Usage Data: IP address, location, and browsing behavior on our website

How Do We Collect Your Data?
We collect information when you:
• Fill out a form to request vehicle recovery services
• Contact us by phone, email, or chat
• Use our website with cookies enabled

How We Use Your Data
No1 Recovery uses collected data to:
• Process and respond to service requests
• Improve customer service and website functionality
• Provide updates on services or respond to queries

Data Sharing
Your data is only shared with third-party service providers as necessary to facilitate recovery services. We do not share data for marketing without consent.

How Do We Store Your Data?
Data is stored securely with encryption and access controls, and retained only as needed to fulfill services or as required by law.

Marketing
With your permission, we may send information about new services or promotions. You may opt-out at any time.

Cookies
Our site uses cookies to enhance user experience, gather website analytics, and improve functionality. You can manage cookies in your browser settings.

Data Protection Rights
You have rights to access, correct, delete, or limit the processing of your data. To exercise these rights, please contact us directly.

Changes to Our Privacy Policy
No1 Recovery may update this policy periodically. Updates will be posted on this page.

Contact Us
For privacy questions, data access, or requests, please contact our Data Protection Officer at office@123recovery.ie

Complaint Resolution
If your concern is not addressed satisfactorily, you may contact the Data Protection Commission of Ireland. This policy ensures compliance with GDPR, covering data collection, processing, sharing, and users’ rights.